By: Andy Miller
Many people are turning to ergonomic office chairs from places like Office Logix Shop, where refurbished chairs from well-regarded brands like Herman Miller are available at more affordable prices. Office Logix Shop began in 2015 when two roommates, Obada Mzaik, a civil engineer, and Kamal Haykal, an intellectual property lawyer, aimed to make high-quality ergonomic office furniture more accessible to a broader audience. Starting in a garage, they focused on refurbishing premium chairs from brands such as Herman Miller and Steelcase. Over time, the company moved from a basement to public storage, then to successively larger warehouses, eventually settling in a 60,000-square-foot facility in Lewis Center, Ohio.
The company’s process for refurbishing office chairs involves a thorough inspection to identify parts that need repair, cleaning, or replacement. Each chair is cleaned using high-temperature steam, with particular attention paid to removing dust and grime from hard-to-reach areas. After cleaning, technicians replace key components such as lumbar supports, arm pads, seat foam, gas cylinders, and casters. Touch-up painting restores the chair’s appearance, and each chair undergoes a final inspection before being offered for sale. Unlike many discount retailers, Office Logix Shop specializes in premium refurbished chairs that go through a careful restoration process, offering comparable lumbar support and adjustability found in new models.
Office Logix Shop states that it has sold tens of thousands of chairs and stocks thousands of chairs and parts at any given time. Its mission is to transform workspaces by making ergonomic comfort more accessible to a wider range of customers.
Headrest Accessories Spark Mixed Reviews
In addition to refurbished chairs, Office Logix Shop has developed its own line of headrest accessories and high-quality chair parts. The company received its first patent for a headrest design, with more patents pending. These headrests are designed to fit popular models such as the Herman Miller Embody and Steelcase Leap V2.
Customer feedback on these accessories has been generally positive. Many reviewers on Reddit and YouTube have highlighted the comfort and adjustability of the headrests, noting how they enhance the ergonomic experience of premium chairs. One satisfied customer described the headrest as “a notable improvement for long workdays, providing much-needed support and comfort.” Multiple online reviews praise the headrest’s fit, durability, and ease of installation.
The company frequently addresses customer suggestions and continues to refine its products, which has contributed to a loyal customer base and positive word-of-mouth in online communities.
Sustainability Claims and Environmental Impact
Office Logix Shop promotes the environmental benefits of refurbished office furniture, highlighting the reduced carbon footprint and waste compared to purchasing new chairs. Industry sources confirm that refurbishing office chairs can reduce carbon emissions by up to 85 percent and decrease resource consumption. For example, refurbishing a chair may result in approximately 5kg of CO2 emissions, compared to 87kg for manufacturing a new chair.
While the company emphasizes its role in supporting the circular economy, it has not published specific data on the number of chairs kept out of landfills or the average lifespan of its refurbished products. Experts note that the durability of premium chairs, such as the Herman Miller Aeron, contributes to the sustainability of refurbishment, but long-term outcomes depend on the quality of repairs and replacement parts.
Customer Service and Transparency Foster Trust
Office Logix Shop’s growth and positive impact on affordability and sustainability have been matched by strong customer service and product quality. Many customers have shared positive experiences about receiving chairs that look and feel like new, with prompt and helpful support from the company’s team. Online reviewers often mention the professionalism and responsiveness of the staff, which has helped build a reliable reputation.
The company continues to position itself as a notable player in the refurbished office chair market, and its future success may depend on its ability to maintain high standards as it grows.
Office Logix Shop has made a name for itself by refurbishing premium office chairs and developing proprietary accessories, making workplace comfort more accessible for many Americans. Its journey from a garage startup to a well-established name in the refurbished furniture market is well documented. Consistent positive feedback and a focus on sustainability highlight the company’s strengths. Whether you’re furnishing a home office or upgrading your workspace, Office Logix Shop has become a trusted source for ergonomic chairs and parts. Their chairs are reasonably priced and also backed by quality refurbishing and reliable customer service.
